Your personal data is a trust we take seriously. Super Ace 2 is fully transparent about how we collect, store, and use your data — everything is laid out here.
Welcome to Super Ace 2. Thank you for reading our Privacy Policy. This policy explains what happens when you superace2.win What information we collect when you use the website or our services, why we collect it, and how we use and protect it.
Super Ace 2 is a trusted online gaming platform for players in Bangladesh. We believe trust is built through transparency, which is why our Privacy Policy is written in clear, straightforward language so you always know where you stand.
This Privacy Policy applies to all Super Ace 2 services, mobile applications, and websites. By using our services, you are considered to have agreed to this policy.
Review this policy regularly. We will notify you by email or through the platform of any significant changes.
Super Ace 2 collects two types of information from you — data you provide directly and data collected automatically while you use our services.
| Data Type | Example | When It Is Collected |
|---|---|---|
| Identity Information | Full name, date of birth, gender | At Registration |
| Contact Information | Mobile number, email, address | During Registration & KYC Verification |
| Identity Documents | NID, Passport, Driving License | KYC Verification Timeframe |
| Financial Information | Mobile banking number, bank account | In Payment Transactions |
| Subject of Communication | Support chat, complaints | During support usage |
Super Ace 2 always collects data through lawful and transparent means. We never collect sensitive information without your knowledge or consent.
We never store your password or full payment card number. All sensitive data is held in encrypted form.
Super Ace 2 uses collected data only for specific, legitimate purposes. We do not sell any data or use it beyond our stated business objectives.
If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time through your account settings or by contacting our support team.
Super Ace 2 does not sell your personal data to any third party. However, limited data sharing may be required for service delivery and legal compliance:
| With Whom | Why | Security Measures |
|---|---|---|
| Payment Processor | To process transactions | PCI-DSS Certified Partners |
| KYC Services | To verify identity | Encrypted Transmission |
| Cybersecurity Agency | To detect fraud | Limited & anonymized data sharing |
| Law Enforcement | To comply with legal orders | Only under court order |
| Regulatory Authority | Under licensing obligations | Minimum Necessary Data |
All our third-party partners operate under strict confidentiality agreements and are not permitted to use your data for their own purposes.
Super Ace 2 uses cookies and similar technologies on its website and app. Cookies are small data files stored on your device that help improve your browsing experience.
We use four types of cookies — each serving its own purpose.
Super Ace 2 retains your data only for as long as necessary. Core information is kept while your account remains active. After account closure, certain data may be retained for a defined period to meet legal and regulatory obligations.
| Data Type | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction Records | 7 years after account closure |
| KYC Documents | 5 years after account closure |
| Gaming History | While account is active + 2 years |
| Support Chat Log | 2 Years |
| Cookie Data | 30 days to 2 years (depending on type) |
Once the retention period expires, data is securely deleted or anonymized.
As a Super Ace 2 member, you have several important rights over your personal data. We respect those rights and are here to help you exercise them.
To exercise your rights, email us at [email protected] or reach out via live chat. We will respond within 30 business days.
Super Ace 2 is entirely a Adult (18+) Platform. We do not knowingly collect data from anyone under the age of 18.
Age verification is mandatory during registration. Through KYC verification, we confirm that the user is an adult. If we become aware that information from a minor has been collected, we will immediately close that account and delete the data.
If you become aware that a minor is using our platform, please contact us. Responsible gaming is one of our top priorities.
Super Ace 2 uses industry-leading security technology to protect your data. Our security infrastructure operates across multiple layers.
If you notice any security issue or suspicious activity, please notify our support team immediately.
Super Ace 2 may update this Privacy Policy from time to time. Changes may be driven by new legal requirements, the launch of new services, or improvements to our security technology.
For any significant changes, we will inform you through the following methods:
Continued use of the platform after changes have been made will be considered acceptance of the updated policy. If you do not agree, please contact our support team.
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please get in touch with us.
| Communication Channel | Description | Response Time |
|---|---|---|
| [email protected] | Within 24 hours | |
| Live Chat | Platform Chat Support | Instant (24/7) |
| Data Request | [email protected] | 30 Business Days |
Our dedicated Data Protection Team will carefully review your request and respond within the specified timeframe.
Learn about the core pillars of our privacy protection.
Every transaction and login is secured with 256-bit SSL encryption. No one can intercept your data.
Super Ace 2 never sells your personal data to advertisers or any third party — not ever.
Our strict KYC verification process ensures that only verified adult users are allowed on the platform.
All our processes comply with GDPR and international data protection standards.
View, update, or request deletion of your information at any time — fully in your hands.
Our Bengali-speaking support team is available around the clock for any privacy-related queries.
Your data is completely secure with Super Ace 2. Register now and start gaming on a platform you can trust.
For players aged 18+. Please game responsibly.